Shipping Policy

At DesignTimeGifts.com, we strive to ensure that your orders are processed and delivered with care. Please review our shipping policy below:

1. Processing Time

Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after payment is received.
Custom Items: Customized or personalized items may require additional processing time. Please refer to the product description for details.

2. Shipping Methods and Costs

Shipping Options: We offer the following shipping options within the United States:

Standard Shipping (3-7 business days)

Shipping Costs: Shipping costs are calculated based on the weight of the package and the destination. The shipping cost will be displayed at checkout before you complete your purchase.

3. Local Pickup Option

Local Pickup: For customers located in Rockingham, NC, we offer a local pickup option. During checkout, you can select “Local Pickup” as your shipping method.
Pickup Location: The pickup location and hours will be provided once your order is ready for pickup. Please wait for confirmation before arriving.

4. Tracking Orders

Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our website or the carrier’s website.

5. International Shipping

International Orders: At this time, we do not offer international shipping. We only ship within the United States.

6. Shipping Delays

Unforeseen Circumstances: While we strive to meet our delivery commitments, please note that unforeseen circumstances (e.g., weather delays, carrier issues) may affect shipping times. We appreciate your understanding in such situations.

7. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

DesignTimeGifts.com
511 Rockingham Rd
Rockingham, NC 28379

admin@designtimegifts,com
910-434-8092